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Showing posts with label manners. Show all posts
Showing posts with label manners. Show all posts

Thursday, March 29, 2018

Jerry's Chain--Don't Break It

When we left off, I was reading a book about 12 steps to becoming a person of impeccable character and manners. Here's that post, in case you missed it. 

Well, that failed.

Not that I have been particularly rude. But I did experience some road rage the other day. I ended up flipping the bird to some twenty-five-year-old dude. 


Maybe I shouldn't have returned the book to the library quite so soon. It was due, though, and it would have been bad manners to return it late. Especially since it's a new book, and it had a hold on it. I didn't spend enough days with it to establish all the good habits it recommends. 


As I mentioned in my previous post, reading that book made me aware of my shortcomings around consistency. I am not consistent. I’m not consistently inconsistent, either, I hasten to add. But over my life, I see, much as I wish I didn’t, my tendency towards failures of consistency. These failures affect myself, particularly. I’m the one I usually let down. If someone else is depending on me, I'm there, on time, or perhaps even early. If it's for me, though, the winds of willpower drop away and leave me in the doldrums.

Just the other night I had plans to go to an event, a political gathering. I was tired, though. The meeting was scheduled for late afternoon, and that's when my biorhythms are low. (Anyone remember biorhythm theory?)  My point is, I was going to poot out. I was going to stay home, eat almonds, and snoozle on the couch. The husband nudged me to the door, though, and I went. And, yes, the moral, Readers, is that I was very glad I had gone. I needed that nudge, though, to get over my inertia. I did not have a habit of consistency towards myself. 

And so, I had to face my lack of consistency. I fessed up to it on my monthly phone call with my college friend C, and E. 

Now, it’s easier to fess up to a bad habit if you’re not currently engaged in it. So when I told them I realized I had a problem with consistency, particularly around my writing and things that were mostly for me, I spoke from the middle of a pretty decent streak of daily work on the book. But I knew that if I hit a bad patch with book, my consistency would suffer. 

Afterwards, my college friend C sent me a chart called the 66-Day Challenge* and I’ve been using it to keep going. Here's a photo of it: 

This 66 Day Challenge apparently was inspired by Jerry Seinfeld. He gave an interview, which I, too, read. I, too, was struck by the comment he made about his work habits.** That is, he writes every day. No matter what, he writes. The husband pointed out that Jerry Seinfeld doesn't have to write very much. He writes jokes, not novels. One-liners. Not essays. But to the husband, I say, "Pish! Humor writing is hard. Being concise is hard. Concise humor writing? Well, how many Jerry Seinfelds are there?"  Anyway, the husband was joking. This may underscore my point about the paucity of Jerry Seinfelds.  

To help himself stay motivated, Jerry hangs up a giant wall calendar in his office. He puts an X over every day that he writes. He started doing this long ago, and the desire not to break the chain is sometimes what he needs to get to work. “Don’t break the chain,” he says. That's the secret to his consistency. That’s all. 

“A foolish consistency is the hobgoblin of little minds.” So said Ralph Waldo Emerson, philosopher. 

What about a non-foolish consistency? That’s what I’m after. 

I have to clarify my terms here. Consistency as I am using it means reliable, regular, dependable. R.W. Emerson seems to be using it to mean irrational rigidity. 

“I’ve been exercising my whole life—and I hate it,” my father said, not long ago. He is 92. Is that a foolish consistency? No way, José. That’s a rational consistency. I also thought it was probably untrue. Would he really do something he hated voluntarily his whole life long? I doubt it. Perhaps because it’s untrue for me. I like to exercise--usually. My dad is the person I credit with demonstrating this habit. Is that ironic? I think it is. “It’s almost always better to exercise” is one of my slogans, and I enjoy it. Exercise, I mean. Well, and my slogan. I enjoy that, too. 

But I digress. When you combine this X strategy with the theory of habit formation, which says it takes a few weeks to establish a habit, you get a handy PDF that you can send around to your friends who lack consistency, to light a figurative fire under their figurative butts. That is what C did for me. Fair enough. 

Hey, whatever it takes, right? I’m trying it now. You can see I’m not that far along. I am optimistic, however. I am optimistic because along with the X strategy, I am also employing the strategy of setting the bar low for this daily goal. I do not have to write for a certain amount of time. I do not have to write on a particular thing, like my book. I just have to write. Every single day. I find I like to get it out of the way in the morning. Put down some words. Put down an X. I can then put down plenty more words, but I’ve met my goal. 

By the way, experts disagree about how long it takes to establish a habit. Some say it takes about 21 days to form a habit. The guy who created the 66-Day Challenge says the magic number is 66. Habit formation is complicated. So is the term "expert." I don't even know if this 66-Day Challenge guy is an expert on habits. I do know he's written a book and he has a website. Hey, kid, want a piece of candy? Yeah, he could be anyone. But his chart is a-okay.

Anyway, it’s one thing to want to get rid of a bad habit. Extinguish is the behavioral psych term for that. Extinguishing a bad habit takes one kind of strategy. Ingraining a positive habit takes other strategies. One of them is this habit of maintaining the change. In other words, don't break the chain. 

We’re all just little kids inside. We like our charts and stickers. In fact, maybe I will use stickers instead of Xs. Not too long ago, I found an old folder full of stickers I used when I taught elementary school. Behavior modification comes down to reward and punishment. The reward for my habit of consistency is my chain of Xs—and my ballooning files of writing. The punishment for failing to write? I don’t think I could face my broken chain. 

Let us pause and remember that a goal is different from a habit. A habit is something you do automatically. Whether good or bad, it’s programmed into you and you need to deprogram yourself, or program yourself to ingrain a habit. A goal is something you actively pursue. It’s not automatic. But of course habits can help or hinder us in pursuit of our goals. Thus, consistency in writing is a habit I want to develop. You could say it’s a goal to develop this habit. In fact, I am saying that. I have a goal to develop a consistency habit. This is a good goal to have. It’s an achievable goal. It’s even a SMART goal—Specific, Measurable, Assignable, Realistic, and Time-Related. 

I'm pleased with my X strategy so far. I don't know that it's a habit, yet. As a strategy for continuing to write, it seems promising. I'm hopeful it will eliminate some of the resistance I feel when I've been away from writing and have to bring myself back to it. We all need strategies for continuing. Life is continuing. Things I am in the middle of I am still in the middle of. The book. The quest for success. The drive to be kind, or at least polite. Systems are going, which, to be honest, is something I appreciate more and more. Every day I wake up, I’m grateful for that consistency. Trite but true, as someone wrote on someone’s yearbook page decades ago. 

* You can download your own 66-Day Challenge chart to light that figurative fire under your friend's figurative butt at https://www.the1thing.com/resources/66-day-calendar/

**https://lifehacker.com/281626/jerry-seinfelds-productivity-secret  

Thursday, March 8, 2018

The Successful Doyenne?

My newfound interest in manners both amuses and perplexes me. It’s not as if I’m turning into some grand doyenne of society. I’m just wending croneward. But must be the times, Readers. Not the failing NY Times, but our times. My meanderings in etiquette led me to the unfamiliar terrain of the White House, via the new book Treating People Well: the Extraordinary Power of Civility at Work and In Life. It’s by two former White House Social Secretaries, Lea Berman, who worked for the Dubya Bush, and Jeremy Bernard, who worked for the Obama administration. 
Considering how long books take, I suppose the authors started their book well before the election of Donald, er, Dennison, to the presidency. Nevertheless, it comes at the perfect time. Their reason for writing elucidates my exact feelings better than I have been able to do.

Acting with civility helps each of us take back a little of the ground that’s been lost in today’s public discourse. Tiny steps—daily activities like saying hello to the bus driver or holding a door for someone—add up to a healthier daily life and a better perspective. These moments make us feel decent. In the same way that each unpleasant exchange we have in the course of a day dampens our mood, every affirming interaction builds up and reinforces a positive sense of self.

Exactly. I’m taking back a little ground. I’m trying to maintain a healthy daily life and perspective amid the deluge of soul-destroying news. I’m reinforcing a positive sense of self. I’m remembering that most people, as the husband says, try to be decent to one another. I’ve always believed the personal is political. Trying to be an example of decency is now political.

The social secretaries recommend twelve progressive steps to treating people well. That is, each next step depends on mastering the step before. If mastering seems too much to hope, as I would have to say some of them seem to me, then try at least putting the step into play. Not that these steps seem that hard, really. It’s just that when you add a lowered threshold for stress, or a tendency to anger, or perhaps a highly tuned sense of self-defense, well, that’s where the conflicts erupt. Am I right? 

Yes, I am right. Not that I am copping to any of the above mentioned personality flaws—er, traits. I’m just saying, in a perfect world, these steps are not insurmountable. But when we’re talking about toddler temperaments, as we are sometimes, even in adults, we are not talking about a perfect world. 
Doyenne? Crone? 


Of course, we’re never going to achieve a conflict-free world. The goal is to help us all “respect and honor another’s perspective without subscribing to it.” 

Alright already, you’re thinking. What are the dang steps? Do I have to buy the book to learn them? 

No, you do not. I have checked the book out of my library. I love my library. I love libraries. They are wonderful places. 

But I digress.

The book is in twelve chapters, one for each of the 12 Steps to Etiquette. The authors claim they’re writing about character traits, as if character has anything to do with manners.  

I’ll just let that hang there for a few minutes while you think about it.

“The character traits we write about have been venerated for thousands of years in many cultures.” They are “universal values,” B & B believe. I can’t speak for all cultures, but I’ll buy it. 


  1. Begin with Confidence
  2. Humor and Charm, the Great Equalizers
  3. The Quiet Strength of Consistency
  4. Listen First, Talk Later
  5. Radiate Calm
  6. Handle Conflict Diplomatically
  7. Honesty is the Best Policy (Except When It Isn’t)
  8. The Gift of Loyalty
  9. Own Your Mistakes
  10. Keep Smiling, and Other Ways to Deal with Difficult People
  11. Virtual Manners
  12. Details Matter

Reading their thoughts on each step was entertaining, although since one of their rules for getting along with others is to refrain from gossip, that means there are anecdotes galore within the book, but very few names named—unless an anecdote illuminates a positive quality in its subject. For a curious gal like me, that was disappointing, even as the realization that this disappointed me served to point out to me my lack of character. Because, yes, of course, character and manners are related.

Other steps in which I became uncomfortably aware of my lack of character are number 6 (Handle Conflict Diplomatically) and number 3 (The Quiet Strength of Consistency). I’m not going to spend a lot of time rationalizing my failings in these areas—because I have a reasonable grip on step number 9 (Own Your Mistakes), but I will say that sometimes even Buddha, Jesus, Yahweh, or even a heavily sedated psychotic must lose it. 

I reluctantly revisited an unpleasant encounter with a local tailor, which I wrote about back in 2010, when I began this blog. If I had been more advanced along these twelve steps, I suspect I might have handled that encounter more skillfully, more diplomatically. When I took the badly hemmed pants in, sans receipt, because I had thrown it away before checking the work on the pants, a heinous mistake, Readers, and the tailor accused me of lying, I might, just might, have been able to de-escalate the situation. 

Things I could have done when accused of lying: 
  1. Show him the bad hem and just stand there, patient and quiet.
  2. Acknowledge that I did not have a receipt and apologize for that.
  3. Remain calm and refuse to allow my sense of dignity and honesty to be offended by his accusation.
  4. Consider how to turn the situation into a win-win. I was making a fuss in front of his other customers, after all. 
  5. Brush aside the accusation that I had hemmed the pants myself (!) and was now trying to get him to fix a bad job for free, say I was new to town and brought these pants to him based on recommendations, and that I knew his reputation for good work, and ask him if he could fix them. 
  6. When he said he would never have done work like that, say that I had heard good things about his work, and that was why I hadn’t checked it before throwing out the receipt. That perhaps something had gone wrong, but that I knew he would stand by his reputation and fix this hem. 


Would those things have worked? Who knows. He might have been just as much of a jackass and not backed down. What I do know is that I would have left there feeling justified in my outrage at his accusation and denial, rather than outraged by those things AND ashamed of losing my temper. There would have been a net diminishment in the negativity in my life, and also in the community. I would have behaved well, which is sometimes the only revenge, or consolation, in a difficult situation. This thought brings us back to the beginning, doesn’t it? As one of the women in my NIA class said, shortly after the election, as we shared our mutual shock, we have to look inside ourselves to find the answers to what is wrong in our society. She’s a psychologist, so she must be right. And they worked in the White House, so, you know, they must be reliable.